FAQS

Frequently Asked Questions

Common questions about GLOBX International procurement, OEM, divisions, projects and capital. If you cannot find the answer you need, please contact our team.

About GLOBX

About GLOBX

Learn who GLOBX is, what we do and how we work with clients.

What kind of company is GLOBX?
GLOBX International is a global sourcing, supply, project solutions and investment platform that connects international market demand with manufacturing capability, technology, products and commercial opportunities. We are not a traditional sourcing agent, nor an online retail store.
Where does GLOBX operate from?
GLOBX operates from Australia and China. Our Australian headquarters is in East Perth, and our China office is in Haikou, Hainan Province. Through these dual operating bases, we bridge international supply chains and connect markets across Asia, Africa, Europe and beyond.
How is GLOBX different from a traditional sourcing agent?
We go beyond traditional sourcing. From manufacturer identification and qualification to OEM development, production, quality coordination, international supply, distribution and market entry, GLOBX manages the complete commercial pathway from source to market.
What are the six GLOBX divisions?
GLOBX operates through six divisions: GLOBX Resources, GLOBX Construction, GLOBX Industrial, GLOBX Energy, GLOBX Supply & Manufacturing and GLOBX Capital. Each division brings together relevant products, services, solutions, projects and opportunities.
Procurement and OEM

Procurement and OEM

Common questions about submitting requirements, finding manufacturers and OEM development.

What types of requirements can I submit?
You can submit almost any legitimate sourcing, manufacturing, OEM, equipment or project procurement requirement — from a single specialised component to a full production line or project supply package.
Do you only work with products already on your website?
No. The website is not an exhaustive catalogue. We actively investigate new manufacturers, products and technologies in response to client requirements, particularly through our operations in China.
What information should I include in my enquiry?
The more detail the better. Please include drawings, photos, specifications, BOQ, datasheets or reference samples, together with quantity, destination country and required timeline.
Do you handle OEM and private label development?
Yes. GLOBX supports OEM/ODM, private label, product adaptation, prototyping and packaging, from concept through to market-ready product.
How long does it take to receive a response?
Our team typically responds within 2 business days. More complex technical or project requirements may require additional time for assessment and manufacturer identification.
How do you ensure product quality?
We coordinate quality and compliance through factory qualification, technical evaluation, production coordination, inspection and QA/QC. Where GLOBX itself is not accredited, we act in a coordination role to help clients meet the standards required in their target markets.
Divisions and Products

Divisions and Products

Common questions about the six divisions, products and solutions.

Is the product range on the website a complete catalogue?
No. The categories and products shown on the website are representative examples, not an exhaustive catalogue. We continuously identify new manufacturers, products and technologies, particularly through our operations in China. If a product is not listed, you can still submit a requirement.
How are product pages structured?
The structure is: Division → Category → Subcategory → Product/Solution. For example: Resources → Mineral Processing → Flotation → Flotation Equipment.
What does an individual product page include?
Product pages support images, video, specifications, technical information, downloadable brochures or PDFs, and enquiry and request forms. You can request information, request a quote, or discuss the solution directly.
Why is there no pricing or “add to cart” on the website?
GLOBX is a B2B international sourcing and supply platform, not a retail business. All products and solutions are enquiry-driven, and we provide tailored proposals and quotations based on specific requirements.
Which division covers energy minerals?
Coal, uranium and related resource assets sit under GLOBX Resources. Energy systems, fuels, storage and power generation technology sit under GLOBX Energy.
Do mining equipment products sit under Resources or Industrial?
Mining and mineral processing equipment operates under GLOBX Industrial, but is prominently cross-linked from the GLOBX Resources page. This keeps divisional responsibilities clear while making it easy for resources clients to find relevant equipment.
Projects

Projects

Common questions about project opportunities, project procurement and project partnerships.

What types of projects does GLOBX work on?
We work across resources, construction, infrastructure, energy, manufacturing and other international projects. As the business grows, we will gradually add selected projects and opportunities to the website.
How do I submit a project opportunity?
You can submit a project opportunity through the Projects page or the Procurement and OEM form. Please include the project type, location, scale, timeline and any relevant documents. Our team will review the submission and contact you to discuss further.
Do you provide project procurement services?
Yes. We provide consolidated procurement services for construction, energy, resources, infrastructure and industrial projects, covering equipment, materials and technology.
Capital and Investment

Capital and Investment

Common questions about GLOBX Capital, investment relationships and capital introductions.

What services does GLOBX Capital provide?
GLOBX Capital focuses on strategic investment relationships, projects, joint ventures, partnerships, opportunity identification and capital introductions. We help project owners connect with the right technology, strategic partners and capital relationships.
Does GLOBX provide regulated financial services?
Unless the relevant entity is authorised, GLOBX does not provide regulated financial advice, funds management, guaranteed finance or securities dealing. We focus on investment opportunity identification, capital introductions, strategic partnerships and project finance connectivity.
How can I discuss an investment opportunity?
Please submit your investment requirement or project opportunity through the Capital page or the Procurement and OEM form, and our team will be in touch to discuss further.
Distribution and Market Entry

Distribution and Market Entry

Common questions about distribution partnerships, representation and market entry.

I am a manufacturer — how can I work with GLOBX?
GLOBX works with selected manufacturers and technology providers seeking international distribution, representation and market entry opportunities. Please submit your product information through the Procurement and OEM form, or contact us directly to discuss a partnership.
Does GLOBX offer exclusive distribution?
Yes, where appropriate, we offer exclusive distribution opportunities, representation, dealer and channel development, cross-border market entry and launch support. Specific arrangements depend on the product, market and commercial terms.
Can GLOBX help with entering the Australian market?
Yes. GLOBX is headquartered in Australia and can help international manufacturers and technology providers enter the Australian market, including distribution channel setup, local partner identification and launch support.
Do you help with entering other international markets?
Yes. GLOBX is positioned globally. In addition to Australia, we cover Asia, Africa, Europe and other markets. Specific capabilities depend on the market and product category.